Terms And Conditions

Safer Haven Talent is a specialist recruitment consultancy providing employment-related services to both clients and candidates. In order to deliver these services effectively, we collect and process personal data—including sensitive information—acting in the capacity of a data controller.

1. Data Collection and Legal Basis

Personal data may be provided directly by you (e.g. via registration forms or our website), or obtained from third-party sources such as job boards. We process this data strictly in accordance with applicable data protection legislation and our Privacy Notice, ensuring it is used solely for the purpose of delivering recruitment services and relevant job-related communications.

We rely on the following legal bases for processing:

• Legitimate business interests

• Contractual obligations

• Legal compliance

• Your explicit consent

2. Purpose of Processing

We process personal data to:

• Match candidates with suitable job opportunities

• Assess suitability for roles

• Maintain and update our candidate database

• Facilitate payments

• Manage relationships with clients and candidates

• Comply with legal and regulatory obligations

• Conduct internal audits and quality assurance

In certain circumstances, data may be used for crime prevention or legal reporting purposes.

3. Legitimate Interests

Where processing is based on legitimate interest, we ensure it aligns with reasonable expectations. These interests include:

• Database management and record accuracy

• Service delivery to clients and candidates

• Consent management

• Providing updates on related services

4. Statutory and Contractual Requirements

Some data is required by law or contract. Failure to provide necessary information may limit our ability to offer recruitment services or enter into agreements with you.

5. Data Sharing

We may share your personal data with:

• Prospective employers

• Previous employers for reference checks

• Partner recruitment agencies within our supply chain

6. Data Sourced Indirectly

When data is collected from sources other than the individual, it may include:

• Contact details (name, address, phone, email)

• Date of birth and nationality

• National Insurance number

• Health and disability status

• Criminal record information

Sources may include:

• Job boards

• Referees

• Previous employers

• Technology providers

• Website cookies

7. International Data Transfers

We do not transfer personal data outside the European Economic Area (EEA) in connection with our recruitment services.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected. Retention periods may vary depending on legal or regulatory requirements.

9. Your Rights

You have the right to:

• Be informed about how your data is used

• Access your personal data

• Request corrections or deletions

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Avoid automated decision-making and profiling

Where consent is withdrawn, it will not affect prior lawful processing. In cases where processing is required by law, we will limit data use to what is strictly necessary.

To exercise any of these rights, please contact us using the details provided on our website.

10. Cookies

Cookies are small files stored on your device to enhance website functionality and user experience. For more information, please refer to our Cookie Policy.

11. Log Files

We use IP addresses to monitor website usage, administer the site, and gather demographic insights. IP addresses are not linked to identifiable personal data.

12. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of any site they visit.

13. Business Transfers

In the event of a merger, acquisition, or sale of the Company, personal data may be shared with advisors and transferred to new ownership under appropriate safeguards.

14. Data Security

We take reasonable steps to protect personal data from unauthorized access or misuse. Access is restricted to staff who require the data to perform their duties. Please note that email and internet communications may not be fully secure, and we advise caution when sharing sensitive information online.

If using a shared device, we recommend avoiding the “remember my details” feature.

15. Complaints

If you believe your data rights have been violated, you may contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113